The 5 best travel agencies in Sydney to help you book your next adventure
Planning a trip can feel incredibly overwhelming. Sure, it’s fun during the trip, but the logistics before it sets off can be a headache to deal with.
I remember my first international trip—the endless flight comparisons, the stress of finding accommodation, and the fear of missing out on hidden gems.
It felt like a full-time job! Add dealing with relatives who can’t seem to decide on an itinerary to the equation, and it becomes even more chaotic.
To help make this process simpler for fellow travellers, we conducted extensive research, interviewed people, and consulted travel experts to curate a list of Sydney’s best travel agencies.
Take a look, and watch your travel woes disappear!
How much does it cost to hire a travel agency in Sydney?
It costs $50 to $150 to hire a travel agency in Sydney for a basic consultation and $200 to $1,000 for customized trips, depending on the complexity of the itinerary. Overall, the price depends on the scope of planning and the destination.
1. Happy Travels Sydney
Address: 790 George St, Haymarket
Phone: +61 490 545 437
Business hours: Mon-Fri: 9:00am-8:00pm
Happy Travels Sydney is one of the most reliable agencies for affordable and stress-free travel planning. They specialise in finding excellent deals on both domestic and international destinations.
They also offer services such as flight bookings, accommodation packages, and guided tours—all tailored to not leave a hole in your pocket.
The agency’s strength lies in its friendly, hands-on approach to customer service. Their agents are praised for their efficiency in planning trips, flexibility to accommodate last-minute changes, and ability to find cost-saving options for clients.
When we interviewed their clients, a lot of them mentioned that the agents were incredibly responsive and went above and beyond to ensure they had a smooth and enjoyable travel experience.
However, travellers seeking ultra-luxurious itineraries might need to explore other options, as Happy Travels focuses more on value-for-money packages.
That said, their consistent reliability and attention to detail make them a popular choice for travellers on a budget.
Enjoyed my trip without stress
“I had just over a week left in Australia and still needed to sort out a few details to complete my trip. Fortunately, the advisor at Happy Travels was incredibly helpful! She gave me excellent advice and helped me organize my final activities, accommodations, and transportation, allowing me to enjoy Australia’s most beautiful landscapes without any stress. I highly recommend their services!
– Lisa B., Google Reviews
Exceeded our expectations
“We came as a group of 3 people and reached out to Happy Travel to organize our trip to Cairns. Mahé took care of us, and we were absolutely thrilled with her service! On top of that, she speaks French, which helped us a lot. She found activities that catered to all our tastes and booked hostels that far exceeded our expectations. Thanks to her advice, we were able to discover the best activities based on our preferences. Honestly, 5 stars are not enough, we would give 10 if we could! We thank Mahé from the bottom of our hearts for organizing this dream trip for us, and a big thank you to the rest of the team as well.”.
– Lucas D., Google Reviews
2. Ultimate Travel
Address: Ground Floor, 806 George St
Phone: +61 2 9211 7900
Business hours: Mon-Fri: 9:00 am–5:00 pm
Ultimate Travel is a standout agency for adventurous travellers and backpackers looking for exciting, well-organized itineraries.
Their services include guided group tours and flexible accommodation options such as hostels, guesthouses, and even homestays. The range of price points allows travellers to choose the level of comfort that suits their budget.
Ultimate Travel also provides comprehensive activity planning. You can expect pre-booked tours, adventures like trekking and surfing, and even cultural experiences like cooking classes and language lessons.
The agency’s strong focus on fostering a community among travellers makes them ideal for solo adventurers looking to meet like-minded people along the way. The affordable pricing and flexible options further add to their appeal, making it accessible for budget-conscious folks.
When we interviewed previous travellers, many praised the agency’s knowledgeable and enthusiastic guides who created a fun and memorable atmosphere throughout the trip.
However, those seeking luxury or exclusive experiences might find their offerings limited. Still, ULTIMATE Travel’s expertise in adventure travel makes them a top choice for backpackers.
You won’t regret it
“I’ve just completed the 3 week East Coast highlight trip with Ultimate and it was amazing. I travelled solo and felt completely at home from day 1 in Sydney thanks to our lovely tour guide Ellie, she was knowledgable, friendly and so much fun throughout the tour. My highlight was K’Gari, where everyone bonded at the perfect point on the tour, I particularly enjoyed the campfire and driving the 4×4. We had so many opportunities and experiences offered to us and I feel like I have done so much in such a short space of time. I loved learning to surf, going to Australia Zoo and sailing on the Whitsundays. It has been such an amazing adventure and I highly recommend to anyone thinking of booking it- You won’t regret it!”
– Georgina H., Google Review
Cannot recommend it enough
“I just finished a 3 week East Coast Trip with Ultimate and I cannot recommend it enough! I met some great people and made some great memories that I will cherish for life! We had a great time playing many football matches on K’Gari and I loved snorkelling in the Great Barrier Reef. Ellie was our tour guide and made the whole experience enjoyable!Forever grateful to Ellie, everyone on this trip and Ultimate Travel!!”
– Kyle H.,Google Review
3. Express Flight
Address: 189 Kent St
Phone: +61 2 9042 0515
Business hours: Mon-Fri: 9:00 am–9:00 pm
Express Flights is the go-to travel agency for quick, hassle-free flight bookings at competitive prices. Specialising in airfare solutions for last-minute travellers and frequent flyers, they make securing flights a breeze.
Clients value their ability to find unbeatable deals, especially when time is tight. Their agents are quick, efficient, and responsive, making them a lifesaver for travellers on a deadline.
Beyond flights, Express Flights also offers car rentals, travel insurance, and basic accommodation arrangements to simplify the travel process.
Additionally, their dedication to providing affordable options for everything makes them ideal for budget-conscious customers.
However, their focus on flights means they don’t offer as many full-package holidays or bespoke itineraries as other agencies.
For travellers looking for streamlined flight bookings and add-on services, Express Flights is a clear winner.
Fantastic experience
“I had a fantastic experience with Express Flights. The service was seamless, and everything from booking to the journey was smooth and hassle-free. A special thanks to Mehwish Ali for her professionalism and dedication to ensuring a great customer experience. Highly recommend Express Flights and will definitely choose them again.”
– Laiba K., Google Review
Went above and beyond
“We had an excellent experience with Express Flights! Our agent, Raja, was incredibly pleasant, polite, and patient throughout the process. He went above and beyond to help us find the best available flight rates. We’re very impressed with the service. Highly recommended!”
– Jobin G., Google Review
4. Eclipse Travel
Address: Level 5/115 Pitt St
Phone: +61 1300 575 752
Business hours: Mon-Fri: 9:00am–6:00pm
Eclipse Travel is a leading specialist in luxury and adventure travel, offering tailor-made itineraries to some of the world’s most breathtaking and remote destinations.
Whether it’s navigating the pristine landscapes of Antarctica or exploring the Galápagos Islands, their team excels at crafting personalized journeys designed to create unforgettable memories.
We were particularly impressed by their meticulous attention to detail during our initial consultation. When I teamed up with one of our researchers, we reached out pretending to be a couple interested in a honeymoon to the Maldives.
The travel specialist was incredibly attentive and took the time to understand our preferences, budget, and desired level of adventure. They even suggested some unique experiences we hadn’t considered, like a private dinner on a sandbank.
While their services cater to a premium market with higher costs, clients consistently praise the unparalleled personalization and quality delivered at every stage of their journey.
For discerning travellers seeking extraordinary adventures without the hassle, Eclipse Travel is worth the splurge.
Experience of a lifetime
“ ommunication was outstanding and the itinerary was comprehensive, detailed and perfect. I can not recommend Matt and Eclipse travel highly enough, completely surpassing our expectations. Thank you for the experience of a lifetime! We will definitely be back in touch to plan our next trip!
– Cath W., Google Review
Organised everything to perfection
“I had a trip to Peru. Eclipse Travel organised everything to perfection. My hotels were all booked and transport was always organised as well. I was on my own and I never had to be concerned that a Guide would not turn up or my transport would not turn up. Everything went so smoothly. I had a wonderful time. Thank you Meike.”
– Dolores L., Google Review
5. Welcome to Travel Sydney
Address: 812B George St, Haymarket
Phone: +61 3 7065 9970
Business hours: Mon to Fri: 9:00 am–5:00pm
Welcome to Travel Sydney truly understands what it’s like to be a newcomer to Sydney, especially if you’re on a working holiday or studying abroad.
We reached out to them pretending to be a fresh-off-the-plane backpacker, and they were incredibly helpful.
Their arrival packages are a lifesaver! Imagine landing in a new country, jet-lagged and overwhelmed, and having someone take care of your airport transfer and even book you a temporary place to stay.
It takes a huge weight off your shoulders.
The team is super friendly and approachable. They don’t just book your flights; they actually help you get settled in by assisting with things like setting up a bank account and getting your tax file number sorted.
We even signed up for one of their city tours, and it was a fantastic way to explore Sydney and meet other travellers.
Overall, if you’re a young person looking to make the most of your time in Sydney, Welcome to Travel Sydney is definitely worth checking out
While the agency excels in assisting newcomers, it focuses primarily on settling services and short-term travel needs. This means those seeking luxury holidays or extensive international itineraries are better off exploring other options.
Unforgettable experience
“Had the most amazing first week in Sydney thanks to the Welcome to Sydney tour! A massive thank you to our tour guide, Anna, who was so welcoming and approachable – she really made the experience unforgettable. I’d highly recommend this tour to anyone looking for a warm and friendly introduction to Sydney. I also really appreciate the support they offer after the tour to help with future plans, whether it’s working or travelling – a huge thank you to Emily for all her guidance!”
– Neve M, Google Review
Highly recommended
“I had the most amazing time during my 8 day Welcome to Sydney tour! We visited so many beautiful places, saw dolphins, learnt to surf and were hosted by the amazing Anna! Would highly recommend this tour and hopefully you’ll be lucky enough to have Anna as your tour guide :)”
– Eden J, Google Review